You're probably at this article because you're trying to figure out what in the world is the difference between all your online payment options. If so, you're in the right place... if not, well, hit the back button and try again! In this article, we're going to break down what each of these products do for you.
Payments
We're starting with Payments because it's probably the one that gets confused the most. Ultimately, the big thing to remember with payments is that it is NOT a giving platform. Payments is a processor for online platforms such as Virtuous Giving and Raise Donors.
Payments is an integrated payment management platform built to give your nonprofit the control needed over gift processing and reconciliation. This is combined with 24/7 security and fraud protection, cost-saving processing rates, and hands-on support by the Virtuous team from setup on day one till forever.
It really boils down to this- Virtuous Payments is where the credit (or debit) card information is stored. It is the power behind your giving platform that allows you to accept electronic payments.
Virtuous Giving
Virtuous Giving is our integrated giving platform. It gives you the ability to create online giving and membership forms as well as process credit card transactions directly in the Gift and Contact Import Tool. Additionally, it includes the Donor Portal where donors can see their giving history and manage their payment methods and recurring gifts. Combining Virtuous CRM with Virtuous Giving allows for a seamless experience, including the ability to edit recurring gift schedules from within Virtuous CRM, assign Segment Codes and Projects to giving forms, and include custom fields in giving forms. Virtuous Giving is best utilized with Virtuous Payments because they were designed to be used in tandem.