You're probably at this article because you're trying to figure out what in the world is the difference between all your online payment options. If so, you're in the right place... if not, well, hit the back button and try again! In this article, we're going to break down what each of these products do for you.
We're starting with Payments because it's probably the one that gets confused the most. Ultimately, the big thing to remember with Payments is that it is NOT a giving platform. Payments is an online payment gateway for platforms such as Virtuous Giving and Raise Donors.
Payments is an integrated payment management platform built to give your nonprofit the control needed over gift processing and reconciliation. This is combined with 24/7 security and fraud protection, cost-saving processing rates, and hands-on support by the Virtuous team from day one on.
It really boils down to this- Virtuous Payments is where the credit (or debit) card information is stored. It is the power behind your giving platform that allows you to accept electronic payments. Several payment processors can be connected with Payments, including Stripe, WePay, and Stax. The preferred processor is Stripe.
Virtuous Giving is our integrated giving platform. It gives you the ability to create online giving and membership forms as well as process credit card transactions directly in the Gift and Contact Import Tool. Additionally, a Donor Portal is available where donors can see their giving history and manage their payment methods and recurring gifts. Combining Virtuous CRM with Virtuous Giving allows for a seamless experience for donors and Virtuous Users. This includes the ability to edit Recurring Gift schedules, and assign Segment Codes and Project designations as a default to incoming gifts within Virtuous CRM. Additionally, Custom Fields can be included in Giving Forms to allow donors to submit unique data. Virtuous Giving is best utilized with Virtuous Payments as they were designed to be used in tandem. As previously mentioned, several payment processors are available to power Virtuous Giving and Payments.