Your organization will likely engage in the reconciliation process, comparing your Gift records in Virtuous with bank deposits and your accounting platform. This article will outline where you can access this information and how it is stored.
Table of Contents
Online Giving Dashboard
To get started, navigate to your Online Giving Dashboard by selecting "Online Giving" from the left-hand menu and then "Dashboard."
Here on the Giving Dashboard, you will see high-level metrics about your online Gifts. Select the "Reconciliation" tab along the top of the screen.
This page displays the recent payouts, or deposits, to your bank account in reverse chronological order. You can use the Filter available on the left-hand side to locate a specific payout.
Reviewing Payouts
Each Payout may contain payments from several transactions made over several days. This typically means the batches processed from Virtuous Giving through the Gift and Contact Import Tool may not correspond to the Payout. Imports are batched every 24 hours whereas the Payout timing depends on the credit or debit type associated with each transaction.
To review the deposit schedule, check out this Support Article.
Each Payout will display the selection of information listed below.
- Payout Date - The date when the funds were or will be deposited into your bank account.
- Amount - The net deposit amount, minus processing fees.
- Currency - The currency for all transactions included.
- Status - Payouts may be listed as "Paid," meaning the money has already been deposited, or "In Transit," meaning that the funds have not yet been deposited in your account.
Payout Reports
For each Payout, you can select one of the three reports: Gift Detail, Project Detail, or Project Summary to view more detailed information. Which report you use will depend on your organization's accounting practices. Each report combines data from Stripe and Virtuous to make it easy to reconcile Giving with a single export.
Gift Detail
To review the Gift Detail report for a specific Payout, select the blue linked phrase to access it.
This report includes the below information for each Gift included in the specific Payout selected:
- Virtuous Gift ID
- Stripe Transaction ID
- Gift Date
- Contact Name
- Link to view the Contact
- Gross
- Fees
- Net
- Status
Select the preview icon to the right to view the complete Gift record for any Gift listed. This will display information like credit card types, Gift Custom Fields, and information on the giving form, among other fields.
To download this Gift Detail report to a CSV, select the "Actions" button in the top right corner of the page, and then "Download."
Project Detail
To review the Project Detail report for a specific Payout, select the blue linked phrase to access it.
This report includes the information below for each Gift included in the specific Payout selected:
- Virtuous Gift ID
- Stripe Transaction ID
- Gift Date
- Contact Name
- Project Name
- Project Code
- Gross
- Fees
- Net
Please note that since a Gift can be split among multiple Projects, a single Gift transaction may be split into multiple rows in this view, with one row for each Project Split.
This report can be downloaded from the Actions button using the same steps as the Gift Detail report.
Project Summary
To review the Project Summary report for a specific Payout, select the blue linked phrase to access it.
This report includes the information below for each Project included in the specific Payout. If you organization does not itemize Gifts in your accounting system, this roll-up view will be the easiest option to summarize.
For Each Project included in a particular Payout you will see:
- Project Name
- Project Code
- Total Sum of the Gross Amount
- Fees
- Net Amount Designated to Each Project
Again, this report can be downloaded from the Actions button using the same steps as the previous two reports.