Clearing the cache and cookies is a crucial step in maintaining an optimal web experience. These actions remove stored data that, over time, can interfere with how web pages load and function. This stored data can become outdated or even corrupt, potentially leading to issues you might be experiencing.
When you clear the cache and cookies, you are essentially allowing your browser to retrieve the most recent and relevant data from our servers. This ensures that you are interacting with the latest version of our software, providing an enhanced and up-to-date browsing experience.
This guide outlines the steps to clear cache and cookies in various browsers.
Google Chrome:
- Click the three vertical dots icon in the top right corner.
- Select 'History.'
- Choose 'Clear browsing data' on the left sidebar.
- In the popup, select a 'time range' and check 'Cookies and Other site data' and 'Cached Images and Files.'
- Click 'Delete data.'
Microsoft Edge:
- Click the three horizontal dots icon in the top right corner.
- Go to 'Settings.'
- Under 'Clear browsing data,' click 'Choose what to clear.'
- Check 'Cookies and saved website data' and 'Cached data and files.'
- Click the 'Clear' button.
Mozilla Firefox:
- Click the three horizontal lines icon in the top right corner.
- Go to 'Library,' then 'History.'
- Select 'Clear Recent History.'
- In the popup, choose a 'time range' and select 'Cookies,' 'Cache,' etc.
- Click 'Clear Now.'
Safari:
- Press 'Command+Y' on the keyboard.
- Click 'Clear browser history.'
- In the popup, select the time range and click 'Clear History.'
Keyboard Shortcuts:
- For Windows: 'Ctrl+Shift+R'
- For Mac: 'Command+Shift+E'
Following these steps should resolve cache-related issues. If problems persist, please reach out to our support team for further assistance.